About us

The EU Cross Border Directive - it's your entitlement!

Trasna is an Irish healthcare service, helping you use your EU entitlement to access state-of the art treatments and hospitals across Europe. We support and guide you through every step of your medical journey. We offer you:

  • choices of quality accredited hospitals
  • support in dealing with the hospital and medical teams
  • assistance with all the practical details
  • a detailed itinerary for your treatment and care
  • help in claiming your entitlement from the HSE

Trasna’s team

Extensive experience arranging healthcare for over 40 years in Ireland, Europe and around the world.
Award-winning support centre in Waterford.
Works with quality accredited hospitals, accustomed to international patients and giving the highest standards of care.

Our Board of Directors


Ciara McGoldrick
Ciara McGoldrick (Chair)

Ciara is a practicing barrister and a chartered accountant. She practices mainly in the areas of medical negligence and professional regulation.

Martin O’Rourke
Martin O’Rourke

Martin is the founder of Trasna. He formerly was the Managing Director of Bupa Ireland, Deputy CEO of VHI, Board member of Our Lady's Children's Hospital Crumlin and Gaisce and Chairman of Cuan Mhuire. He has served on the Boards of health insurance companies and other commercial enterprises. He is an accountant and business consultant.

Pablo Juantegui
Pablo Juantegui (ESP)

Pablo is currently the Executive Chairman of Tele Pizza. He was previously the Bupa CEO for Europe and South America. Pablo has extensive international business expertise working with Governments, raising funds, managing IPOs, leading major companies through reconstruction, as well as managing growth via acquisition and organically.

Dr Maxim Andronov
Dr Maxim Andronov (RUS)

Maxim currently is Director of Emerging Industries Investment with Sovereign Wealth Fund in Kazakhstan (RUS). Formerly Max held senior executive roles in Deloitte, PwC, KPMG and Private Holdings in the CIS. He has extensive experience in strategy, investment management, business transformation and launching start-ups.

Mark Bassett
Mark Bassett (GBR)

Mark is currently on assignment for Kingdom of Saudi Arabia 2030 programme for specific responsibility for healthcare strategies. He has extensive international experience in healthcare management and policy having worked at a senior level for BUPA, UK Department of Health and the World Bank.

Bernard Walsh
Professor J. Bernard Walsh

currently Clinical Professor Medical Gerontology, Trinity College Dublin, Director MISA St James Hospital and Medical Consultant.


Meet the Senior Management Team


Martin O’Rourke
Martin O’Rourke
Founder

Martin was formerly the Managing Director of Bupa Ireland, Deputy CEO of VHI, Board member of Our Lady's Children's Hospital Crumlin and Gaisce and Chairman of Cuan Mhuire. He served on boards of health insurance companies and commercial enterprises. He is an Accountant and business consultant.

Bronagh Twomey
Bronagh Twomey
Marketing Director

Bronagh has over twenty years experience in senior marketing positions. She was formerly Group Head of Marketing for FBD Insurance plc and Marketing Director of BUPA Ireland. She has extensive experience in launching new brands to market. Bronagh went to Trinity College, Dublin where she studied Business, Economics and Social Studies and completed a post graduate Diploma in Marketing Practice in the UCD Smurfit School.

Kieran Corcoran
Kieran Corcoran
Chief Financial Officer

Kieran has over twenty years international experience with major Banking & Insurance companies (RBS, AIG, Ulster Bank, Commerzbank). He has significant experience of largescale change management and project delivery. He is a qualified accountant and holds an MBA from the UCD Smurfit School.

Aonghus O’Rourke
Aonghus O’Rourke
Operations Director

Aonghus has over eight years broad commercial experience including Stockbroking in Wall Street, US (Empire Asset Management) and was responsible for setting up the OnePosting UK division. Aonghus holds a BComm from UCD.

Trasna is the trading name of OASES Health Horizons Ltd. Reg No: 489613 - Registered Office: 38 Fitzwilliam Street Upper, Dublin 2, D02 KV050

How it works

To avail of your entitlement and get treated in a quality hospital, Trasna can help you each step of the way.


01

Call us at (051) 349 710

You, or your GP, can let us know about your medical and personal requirements. We will present you and your doctor with a choice of hospitals and consultants from our extensive network of quality healthcare partners across Europe.

02

Personal Care Manager

When you feel ready to proceed we will assign you a dedicated personal care manager who will assist you along your treatment journey.

03

Assistance with arrangements

Once you have all the details of your treatment cost, hospital, doctor, dates you will be able start to plan your travel. We will assist you with organising medical records, advice on flights, accommodation, travel and transfers. We also help with sourcing finance from Credit Unions/Banks.

Note: The HSE publishes its reimbursement levels for all procedures. We can help you identify your level and to claim back for your treatment. The HSE does not provide reimbursement for travel, accommodation and subsistence outside of hospital.

04

Support

Your personal care manager will also ensure you have completed all your pre-treatment tests and are fully aware of everything you need before you travel and during your stay in hospital.

Note: The HSE offers a prior-authorisation service which involves the completion and submission of a HSE form with details your travel and treatment. It takes a couple of weeks complete this process. It is your decision to complete pre-authorisation but it is not required for your reimbursement from the HSE. We will assist you if you choose to do so.

05

Treatment Reimbursement

Your treating consultant will set out your post-operative care needs. Having paid the hospital and been discharged by your consultant, you return home under the care of your referring doctor. Trasna will assist you with the paperwork relating to your HSE refund.

Note: HSE typically takes 28 days to reimburse patients for treatment costs on receipt of all the correct paperwork.

Benefits of using Trasna:


Choice of quality European hospitals and consultants

Arrangement of approved treatments in quality, internationally accredited hospitals

Expertise in dealing with international patients

Fast access to proven treatment, comfort and convenience in some of the world's top hospitals

Dedicated personal care manager to guide you through every step of your medical journey

Assistance with finance and applying for reimbursement from the HSE

Travel, accommodation and transfer advice

Hospitals

At Trasna, we work with quality healthcare partners that have experience in dealing with international patients. The hospitals in our network are accredited to the highest standards and provide medical services to public and private patients. We partner with centres of excellence which have access to the latest technology and techniques. We currently have 33 top quality hospitals and clinics in our network across the UK and France, all of which have:

National and international quality accreditations and certifications

High standard clinical outcomes

The best of facilities and expertise


More about our healthcare partners:

HCA is the world’s largest private healthcare company. In the UK it has over 3,000 internationally acclaimed doctors and clinicians from world-class teaching hospitals. It is the only private hospital group in the London to have "Outstanding" rating from the CQC (Care Quality Commission- the independent regulator of Healthcare services in England)

The Capio Group is the leading Pan-European Healthcare company. It is located over five European countries. Our current partnership is with Capio France and its leading-edge clinics across the country. France's healthcare system is currently ranked No 1 among 190 countries by the World Health organisation.


We can answer all your questions


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Contact us today

Call: 051 349710

Email: info@trasna.com

Web: trasna.com

Address: Trasna, Unit 2, Cleaboy Business Park, Old Kilmeaden Road, Waterford, Ireland

Trasna is the trading name of OASES Health Horizons Ltd. Reg No: 489613 - Registered Office: 38 Fitzwilliam Street Upper, Dublin 2, D02 KV050

Frequently Asked Questions


At Trasna, we want to make sure you fully understand your EU entitlement and the service we offer you, so please take a look at some frequently asked questions or talk to one of our Care Managers on 051 349710


What is the EU Cross Border Healthcare Directive?

The EU Cross Border Healthcare Directive has been put into the national law in each of 28 EU state member states. Under the Directive, European patients may choose to be treated in any member state of their choice. This means patients can travel to any EU member state, pay for their treatment and be reimbursed by their home state (HSE) up to the level they would have received at home for the same procedure.

How will I know what the costs for my treatment would be in an Irish hospital, so I know the reimbursement rate?

The HSE publishes these figures on their website and Trasna can assist you in understanding which cost applies to your treatment.

Which healthcare is available under the scheme?

With very few exceptions e.g. organ transplants, the scheme covers treatments that are available 'at home' and are covered under the Irish public system

Who is eligible?

It is available to anyone entitled to healthcare in Ireland. You do not need to be on a waiting list to be eligible for this scheme.

Is this the same as the European Health Insurance Card (EHIC or E111) or the Treatment Abroad Scheme?

No, this is different. This is for people that choose to travel to another member state for treatment which is available in Ireland. The European Health Insurance Card is used when you have an unexpected medical incident while you were in an EU member state. The Treatment Abroad Scheme is concerned with approved treatment which is not available in Ireland.

What is Trasna?

Trasna is a new Irish Healthcare service, helping patients use their EU entitlement to access state-of the art treatments and hospitals across Europe.
Transa navigates the journey with patients. From the initial enquiry it presents suitable hospital options and assists with all the practical details. We support patients from start to finish, aiming to make the process as hassle free as possible. We have arrangements with quality hospital groups which give patients the important reassurance that they are being treated in internationally accredited hospitals with the highest standard of care.

What exactly does Trasna do?
  • Assists the patient and their doctor in sourcing a quality accredited hospital to treat their specific needs
  • Liaises with the hospital and their medical team on the patients' behalf
  • Helps with the practical details relating to further diagnostics and any pre-travel medical tests required
  • Provides the patient with a detailed itinerary of their treatment and care before travel
  • Helps them with the practical details relating to financing and offers, travel, transfer and accommodation recommendations
  • Assists with all the paperwork relating to getting their reimbursement for their treatment from the HSE
What sort of costs will a patient incur?

The HSE issues their reimbursement rates for each procedure and we can advise patients before they travel what they can expect in terms of reimbursement from the HSE for their treatment.
Before the patient travels we present a choice of hospitals and their costs for that treatment. Then a patient and doctor, can select the hospital that most suits their needs. In the options we present, some hospitals will offer treatment close to the reimbursement rate therefore the patient will get most of this reimbursed and then others may charge slightly above the rate and patient would incur some of the cost. Either way the patient will be fully informed before they make their decision.
The patient does not get reimbursed from the HSE for travel, hotel accommodation or other out-of-pocket expenses. We will help the patient estimate how much these items would cost. We also help with patients seeking funding from their bank/credit union.

When do I get my reimbursement from the HSE?

On your return, you submit the required paperwork with the help of Trasna. The HSE aim to reimburse you within 28 days on receipt of the paperwork. Reimbursement relates only to treatment costs. Expenses such as travel, accommodation and other subsistence costs (outside of your hospital stay) are not reimbursed by the HSE.

We will keep up to date with the latest news

For all media queries please contact Nicola Gordon
nicola.gordon@trasna.com
Mobile: 087 7985759